🚚 Most orders arrive within the expected timeframe, but delays can occasionally occur due to:
- Rural Delivery logistics
- Courier delays
- Customs processing for international orders
- The item not being in stock at the time of order (if the product was marked as "Available" rather than "In NZ – Ready to be Shipped")
If your order is taking longer than expected:
1️⃣ Check your tracking details first for any updates.
2️⃣ Check the product’s stock status on the website—some items are ordered from overseas suppliers upon purchase.
3️⃣ If it has been more than a week since dispatch, contact the courier to investigate.
4️⃣ If you still need assistance, feel free to contact us, and we will look into it for you.
Mar 17, 2025